Shipping Policy

Delivery availability depends on the product, seller pickup location, buyer delivery address, courier coverage, package characteristics, payment mode and other operational factors. A pincode or delivery estimate shown before checkout may be revalidated when the order is placed.

ADI may coordinate delivery through one or more third-party courier or logistics partners. The selected partner may differ by seller, parcel, pincode and service level, and may be changed when necessary for serviceability, reliability, safety or operational reasons.

Estimated dispatch and delivery dates are estimates, not guarantees, unless the order expressly states otherwise. They may change because of seller processing, courier capacity, weather, public holidays, local restrictions, remote-area service, address issues, force majeure or other events outside reasonable control.

Where available, updated shipment and tracking information will be shown in the order experience after the parcel is handed over or the carrier generates tracking information.

Any buyer-facing delivery charge, free-shipping benefit or other logistics-related amount will be shown before order confirmation where applicable. Charges may vary by seller, order value, location, package weight or dimensions, service level and promotion.

Items in the same checkout may be fulfilled by different sellers or from different locations. They may therefore arrive in separate parcels, on different dates, with separate tracking numbers. A partial shipment does not by itself mean the remaining items are cancelled.

Buyers must provide a complete and accurate delivery address, pincode, mobile number and any reasonably required delivery instructions. Changes after dispatch may not be possible. ADI or the courier may contact the recipient to complete delivery.

If an address is incomplete, inaccessible, incorrect or repeatedly unavailable, the shipment may be delayed, returned to origin or cancelled after reasonable delivery attempts.

Courier partners may make one or more delivery attempts according to their service rules. If delivery fails because the recipient is unavailable, refuses delivery, cannot be contacted, or the address cannot be serviced, the parcel may be returned to the seller or fulfilment location. Refund eligibility and any lawful deductions will be handled under the Cancellation & Refund Policy and the order-specific terms.

If a parcel appears materially damaged or tampered with, you may refuse delivery where practical and promptly report the issue. If you receive a wrong item, damaged product, materially incomplete shipment or a parcel shown as delivered that you did not receive, report it through ADI as soon as reasonably possible with the order number and supporting information.

ADI may request photographs, packaging images, delivery evidence or other information reasonably needed to investigate. This does not limit remedies that cannot be excluded under applicable consumer law.

If tracking is delayed or a shipment appears lost, ADI may coordinate an investigation with the seller and courier. Depending on the outcome, the order may continue in transit, be replaced where available, or be cancelled and refunded in accordance with applicable law and the order terms.

For a delivery issue, use the order-support flow where available or email contact@amazingdealsindia.com with the order number. For unresolved complaints, use our Grievance Redressal process.